As Insurance Brokers, we are just as interested in assisting you with the administration of your claim as any other aspect of your insurance requirements. Making a claim following an accident, loss or injury is as simple as 1, 2 and 3.
We have developed a step-by-step guideline for registering your claim.
|Step 1.||Simply contact one of our offices and notify the circumstances of your loss (time, date and injury or damage suffered).|
|Step 2.||Request a claim form from your Account Manager and advise if there is any need for emergency treatment or repairs.|
|Step 3.||Return all your claim documents to your broker upon completion along with any receipts, police reports, photos and other relevant information.|
If you need any further assistance at any time, please contact your nearest WWSI office between the hours of 8.45 am to 5.00 pm from Monday to Friday.
We will ensure that your claim is administered professionally and swiftly, whilst monitoring that all your policy entitlements are adhered to.
Should you be unsatisfied with the handling or results of your claim, please do not hesitate to follow the dispute resolution procedure.
T (02) 9247 1700
F (02) 9247 1733